It appears that our house suffered a lightning strike. A tree was blown apart. Our internet and security system went down, I sent an email to Ethx Corp and within minutes they were able to confirm that something was wrong. Within hours they were over to assess the system and replaced the damaged equipment. I switched to Ethx about 3 years ago, and the upload and download speeds are superior to my previous provider and it has been proven to be very reliable. We count on our internet for our telephones, security monitoring and thermostat control so it is important to us. I wanted to pass on this good experience .
We have officially divorced ourselves from Comcast totally and moved to Ethx for Internet and Magic-Jack for phone service. Yea! I am now going to the Comcast office and with great pleasure give them all their equipment back. Not to mention saving a ton of $ every month.
Ethx is a first rate company...and I'll continue to be your best salesman. Ethx is the best service provider...ever...
I give you a 10 out of 10! The installation was prompt and well done. The two young installers went above and beyond to get all devices connected, including efforts to connect a wireless printer that just would not cooperate. Great guys to represent your company. Cheryl W. Old Bridge Village Rresident
Having scheduled an appointment on 4/3/2014, The Ethx team arrived on time. Both men were presentable and courteous. They asked questions of where I wanted the router placed and what was needed (an outlet nearby). They then went to the roof and attic (crawl space) and did what was needed. Before long everything was hooked up and ready to go. Sign in and passwords were set and he showed us what to do. We were up and running in no time.
Thanks again for speedy and knowledgeable employees.
Jim & Kim Hoover
Kings Gate Community
I am very pleased with the performance of the WiFi system your company has installed here at BSC. I just ran 4 different tests and they indicated download speeds in the range of 30 to 34 Mbps and 3.45 to 7.75 Mbps upload which is very satisfactory. My wife and I use the system for our computer, ipad and Ooma telephone. To this date when needed your service in caring for our overall system and our personal needs has been prompt and very successful. We thank you and your staff for their service and have recommended it to many others in our community. We are looking forward to a positive interaction if necessary in the future.