For snowbirds & part-time residents

Heading north for the season?
Keep your internet ready.

With an ETHX Vacation Hold, your equipment stays installed while you're away and your service turns right back on when you return — no reinstall, no new appointment, no new-equipment fee. Pick up exactly where you left off.

Averaged over a full year, a Vacation Hold can bring your effective cost as low as $23/mo.

Call 239-689-1000 Check availability
The Vacation Hold

Pause for the season. Resume in a day.

  • Keep your equipment installed year-round
  • No reinstall fee and no new appointment when you return
  • Skip paying a full monthly rate while the home sits empty
  • Same local Southwest Florida support team every season
  • No contracts — month-to-month, pause and resume on your schedule
  • Lower latency and no weather headaches vs. satellite

Why not just cancel each year?

Canceling means giving up your equipment and your spot — then paying to reinstall everything and waiting for an appointment right when every other snowbird is coming back, too.

A Vacation Hold keeps you ready to go on day one. Same connection, same equipment, same local team — just paused while the home sits empty.

How the Vacation Hold works

Two phone calls a year. That's it.

1

Call before you leave

One quick call to 239-689-1000 and we put your service on Vacation Hold starting the day you head north.

2

Your equipment stays put

Antenna and router stay installed and maintained. Nothing to return, nothing to store, nothing to re-buy.

3

One call when you return

Let us know you are back and we turn service on — usually the same day. No reinstall, no new appointment, no new-equipment fee.

Snowbird internet questions

What is a Vacation Hold?

A Vacation Hold pauses your ETHX internet while you are away for the season. Your antenna and router stay installed and ready, so when you come back we simply turn the service on — no technician visit, no reinstall, no new-equipment fee.

How much does a Vacation Hold cost?

The hold rate is a fraction of full service. Averaged across a full year, a snowbird’s effective cost can be as low as $23/mo. Call 239-689-1000 for exact seasonal pricing for your plan.

How do I set it up?

Call us at 239-689-1000 before you head north and we will place your account on Vacation Hold effective the date you leave. One more call when you are back and we reactivate — usually same day.

Do I have to return my equipment?

No. Your equipment stays right where it is. That is the whole point — you pick up exactly where you left off instead of scheduling a fresh install every year.

Why not just cancel and re-sign up each year?

Canceling means giving up your equipment, your spot, and paying to have everything installed again next season — plus the wait for an appointment right when everyone else is coming back. A Vacation Hold keeps you ready to go on day one.

Is this better than satellite for a seasonal home?

Yes. Satellite gear you buy outright and still deal with weather, obstructions, and higher latency. With ETHX your local, ground-based connection is installed, maintained, and simply paused and resumed around your schedule.

See also: Fixed Wireless plans and where we serve.

Set up your Vacation Hold before you go

Call our local Southwest Florida team and we'll have you paused for the season in minutes.

Call 239-689-1000 Check availability